Our Locations
Black Rock
Hours
Monday 9am–5pm
Tuesday 9am–5pm
Wednesday 9am–5pm
Thursday 9am–5pm
Friday 9am–5pm
Saturday 9am–12pm
Sunday Closed
Google Rating
3.7
Based on 12 reviews
Bayside Dry Cleaners
3.7
robyn humphery
1726050800
It has been grueling. My shirt garments have not been returned in almost three months. I have tried to communicate with owners but the reporting has been a constant denial of responsibility. I left these shirts in the trust that they would be dry cleaned and basically I have been ignored in my attempts to retrieve them . Unfortunately, they were very expensive garments and any hope of reimbursement has not been forth coming. As I have become aware that I am not the only customer whose garments have gone missing, I am wondering whether there is some inconsistency of operations. A spanner in the works! Obviously, I am very disappointed in this service and in no way could I recommend you trust this business with your garments, especially if they are expensive items. Common decency doesn't seem to be understood at all!. Re reply: Constant misrepresentation of circumstance and denial being given garments. I asked for a docket but the owner said he needn't give me one and that I'd get a call instead. So the right procedure was not followed by the owner.. Such a fake and hollow reply to this point. And so matronising! How convenient to say they have no record when you don't record it yourself! Such insincere disappointment.Not good enough!
Carole Green
1713648150
I would like to thank Sherilyn for her honesty and contacting me after a valuable item was found in a suit pocket that I had missed .I was also very impressed with the service. I would highly recommend Bayside Dry Cleaners.
Rutti Loh
1685485818
I'm really happy with their services, and use Bayside regularly. They are prompt, professional, friendly, and communicative. They've been flexible with unexpected changes in my schedule and I really appreciate it. Highly recommended!
Oli Permezel
1678304809
Down doonah that cost me $600 some how vanishes from existence because it was labelled incorrectly. It's been 3 months, tried contacting multiple times and treated like a leper. Do not use their service. Absolutely criminal.
Stephen Thomas
1655900188
I use bayside dry cleaners for washing, ironing, dry cleaning as well as regular linen cleaning for my business. There customer service is always friendly, they have never let me down. Highly Recommend !
joshua2912
1652092572
I sent my jacket for dry cleaning 4 months ago and still have not received it back. I have received three text messages when I have asked for updates but basically ignored.This is a system of trust. I left my jacket and fully expected it back.I understand things can go wrong but apologies and explanations are necessary.Surely minimum duty of care is to keep me informed rather have me follow up.I will never use this business again and would recommend it to nobody.I have never left a negative review ever but this makes me very sad.
Alina Ovadia
1625903519
Bayside Dry Cleaners in Black Rock are fantastic. Super organised operation, always friendly and do a great job. Highly recommend!
Peter Harry
1462237643
Excellent service at the shop, ready at the time cited & superb results considering the challenge I left with them. Thanks Bayside.