Still in shock at the fact that it cost $60 to get the hem of a dress taken up!!! They outsource their alterations so they couldn't tell me how much it was going to cost - if they'd told me $60, there is no way I would have gone through them. What a rip-off
I would not recommend this dry cleaners for anyone looking to have designer or vintage clothing taken care of. My designer blazer was damaged from being ironed at a very high heat leaving shiny iron marks all over the blazer leaving the jacket looking dirty. I have tried to remove these lines with no success, inner seam lines have transferred shiny lines on the outside fabric. The fabric has stiffened especially the lapels and sadly the jacket doesn't sit as it use to and the lapels no longer match. The hooks were damaged in the dry cleaning process and the staff did assist in fixing this and I am grateful for that however I will not use this service again.
I had an expensive coat dry cleaned with this mob. Not only did they fail to follow the desingers guidlines but they took my money for ruining my coat and said they were sorting out the issue with the designer.They never responded and when i revisted the lady at the counter kept telling me that the owner was unavailable.Extremely poor service
If i could give this place 0 stars i would. Don’t bother going here unless you want to waste your money and time. Cost me $50 to get a dress dry cleaned and the dress wasn’t ready to be picked up at the time they said it would be ready. They told me to come on the 4th day and it wasn’t ready, they then told me to come next day which I did and it was still not ready. Wasted so much time travelling back and forth and finally was able to pick up the dress on the 3rd attempt….
Very disappointing service. Had to take my clothes back to have them re-cleaned as the first time it looked like there had been no attempt to clean them. The clothes were in no better condition the second time so had to pay to go to another dry cleaner. Don't waste your time or money!
I'm really happy with their services, and use Bayside regularly. They are prompt, professional, friendly, and communicative. They've been flexible with unexpected changes in my schedule and I really appreciate it. Highly recommended!
I use bayside dry cleaners for washing, ironing, dry cleaning as well as regular linen cleaning for my business. There customer service is always friendly, they have never let me down. Highly Recommend !
Down doonah that cost me $600 some how vanishes from existence because it was labelled incorrectly. It's been 3 months, tried contacting multiple times and treated like a leper. Do not use their service. Absolutely criminal.
I sent my jacket for dry cleaning 4 months ago and still have not received it back. I have received three text messages when I have asked for updates but basically ignored.This is a system of trust. I left my jacket and fully expected it back.I understand things can go wrong but apologies and explanations are necessary.Surely minimum duty of care is to keep me informed rather have me follow up.I will never use this business again and would recommend it to nobody.I have never left a negative review ever but this makes me very sad.